A career with The Toronto Regional Real Estate Board (TRREB) offers individuals rewarding opportunities to use their skills and talents to help make a difference in serving our diverse membership of over 56,000 real estate brokers and salespersons across the Greater Toronto Area.

If you’re looking for a challenging career in a dynamic work environment, TRREB is the place to be.

 

YOUR EXCITING CAREER AWAITS YOU AT THE TORONTO REAL ESTATE BOARD.

 

TRREB is looking for an Relationship & Satellite Office Manager to fill a permanent, full-time role within the Member Services department. The successful candidate will report directly to the Director, Member Services and CEO and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Relationship & Satellite Office Manager is responsible for identifying new opportunities with other real estate boards and associations. This will include managing the day-to-day interactions with all TRREB partner boards to ensure a successful long-term business relationship that is mutually beneficial and overseeing the day-to-day operations of TRREB's satellite offices.

The incumbent will be required to collaborate with board partners and internal TRREB team for the timely and successful delivery of TRREB products and services.

This role is highly collaborative and requires high technical aptitude, in conjunction with project management and relationship skills.

PRINCIPAL DUTIES

  1. Identify, pursue, and engage new opportunities between TRREB and other Real Estate Boards and Associations.
  2. Serve as TRREB's point of contact for all matters related to partner boards and satellite offices.
  3. Assist with partner board and satellite office onboarding, including providing guidance and support as required.
  4. Ensure that TRREB's services and service commitments are delivered based on contract terms and with high service quality.
  5. Facilitate partner board retention by building a strong business relationship between TRREB and partner boards and maintain a trusted advisor relationship with them.
  6. Provide a high level of customer service by providing prompt updates and responses to inquiries from partner boards and satellite office staff.
  7. Provide ongoing relationship servicing, including collaborating with TRREB's partner boards and satellite office staff, to identify product/service issues and opportunities for improvement.
  8. Manage issue resolution from inception to completion, including timely escalations to ensure a prompt and suitable outcome.
  9. Arrange engagement activities between TRREB and partner boards/satellite offices, including information sharing opportunities, regular update meetings, etc.
  10. Coordinate support and training of partner boards and satellite offices in conjunction with the Director, Member Services as required.
  11. Participate in partner board/satellite office contract preparation and renewal in conjunction with legal counsel.
  12. Monitor trends and developments in the real estate industry and surrounding areas to TRREB and keep TRREB leadership informed on a timely basis.
  13. Facilitate meetings and collaboration between TRREB and the board partners/satellite offices, including minuting the meetings and preparing meeting agendas and reports as required.
  14. Assist with the research, procurement and opening of TRREB satellite locations as required.
  15. Work with the Senior Manager, Facilities to retain licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code to address premise-related concerns at all satellite office/partner board locations, as required.
  16. Ensure that work completed by outside contractors meets TRREB quality standards and that needed repairs are handled in a timely and cost-effective manner.
  17. Provide positive and prompt response to staff requests at all satellite office/partner board locations, including requests for supplies, equipment, etc. as applicable.
  18. Conduct annual and periodic employee performance appraisals for direct reports in conjunction with the Director, Member Services, keeping the Director, Members Services apprised of job performance on a regular and continuous basis to ensure a smooth and efficient operation.
  19. Assist in the preparation of the annual operating budget for satellite office/partner board locations and any capital purchases requirements.
  20. Assist with TRREB special events including on-site assistance at the event and deliveries as required.
  21. Perform other duties as assigned from time to time.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures and comply with all health and safety regulations. Personal protection and safety equipment will be used if/when required and they will promptly report any injury or illness, unsafe acts or unsafe conditions immediately to their supervisor.

 

REQUIREMENTS

Education:

  • Bachelor's or graduate degree in Communications, Marketing, or Business

Experience:

  • Minimum 5 years' related work experience.
  • An existing professional network within the real estate field would be a major asset and non-profit experience a plus.
  • A strong understanding of real estate and current issues in the real estate industry.
  • Some knowledge of the Building and Fire Codes and Health and Safety regulations required.
  • Excellent relationship building skills.
  • Demonstrated leadership skills and the ability to foster teamwork and collaboration.
  • Strong writing skills, with experience in developing proposals and plans.
  • Experience with marketing practices and initiatives.
  • A track record as a strategic thinker and planner committed to innovation and creative problem-solving.
  • Excellent organizational and time management skills.
  • A results orientation with a commitment to a high standard of service.
  • Ability to self-motivate and take initiative with minimal supervision.
  • Maturity, judgment, and the proven ability to work with corporate leaders.

SPECIAL WORKING CONDITIONS

  • Working attendance may be required at TRREB functions and special events, which may be held outside of regular business hours.
  • Occasional overtime and after-hours work, including evenings and weekends may be required.
  • Physical requirements of the position will require occasional lifting and carrying of heavy objects on occasion. Must be able to lift and move heavy objects when required.
  • This position will be exposed to highly confidential material and/or information. Every effort must be made to ensure that sensitive information and/or materials are shared with appropriate staff and properly stored and secured.
  • A reliable vehicle and valid Ontario driver's license are required for travel within the province of Ontario.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Note: Please include "Relationship & Satellite Office Manager" in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted

YOUR EXCITING CAREER AWAITS YOU AT THE TORONTO REAL ESTATE BOARD.

 

TRREB is looking for an Arbitration and Professional Standards Coordinator to fill a permanent, full-time role within the Arbitration and Professional Standards department. The successful candidate will report directly to the Manager, Arbitration and Professional Standards and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Arbitration and Professional Standards Coordinator is responsible for administering hearings and complaints processes to address and resolve issues and infractions, utilizing the appropriate Toronto Regional Real Estate Board (TRREB) approved process.

You will be required to organize volunteer panels to hear and provide recommendations on TRREB Member grievances and misconduct, investigate alleged violations, attend hearings and document decisions of the panel, with the goal of achieving suitable and quality results.

In this role, a thorough knowledge of the Real Estate Council of Ontario (RECO) rules, the Canadian Real Estate Association (CREA) guidelines surrounding trademarks, the Ontario Real Estate Association (OREA) policies, TRREB's By-Law, MLS® Rules and Policies and all other applicable legislation and policies governing REALTORS® is required.

PRINCIPAL DUTIES

  1. Maintain and enforce compliance with TRREB's By-Law, MLS® Rules and Policies, and CREA Trademark Rules and Standards of Business Practice as it relates to Arbitration matters and/or Appeals etc., including determining jurisdiction for the complaint.
  2. Receive, investigate and arrange for the resolution of TRREB Member complaints and infractions, utilizing a TRREB approved remedial process that maintains TRREB's high standards of conduct and cooperation amongst REALTORS®.
  3. Handle the administration of arbitration and professional standards hearings, including determining jurisdiction, conducting research, preparing summary reports of findings, collecting relevant supporting documentation, supporting the panel in complaint reviews and transcribing panel decisions.
  4. Liaise with panel members to arrange hearings, mediations and complaint reviews, including evaluating panel members on an on-going basis.
  5. Confer with and support Panel and Roster Chairs on issues and matters that arise, providing procedural advice and guidance as required.
  6. Act as a Case Presenter for Professional Standards Hearings as required, ensuring impartiality and avoiding any conflict of interest.
  7. As Case Presenter, review files in advance and prepare to orally present evidence of alleged Member misconduct or infractions at hearings.
  8. Help maintain an up to date central depository of all compliance activities and relevant arbitration and professional standards data, including the nature of the complaint received, investigation outcomes and panel decisions.
  9. Respond to Member enquires on matters pertaining to Arbitration Guidelines and Professional Standards procedures, TRREB's By-Law, MLS® Rules and Policies, RECO Code of Ethics, CREA Trademark Rules and Standards of Business Practice and OREA By-Law as it relates to Arbitration matters and/or Appeals etc.
  10. Handle invoicing and payment processes as applicable.
  11. Prepare all worksheets, memos, reports, minutes and correspondence as required.
  12. Ensure all appropriate documents and any outstanding correspondence are completed/received within the allotted time frames.
  13. Utilize effective strategies to ensure a consistent level of excellent customer service.
  14. Help maintain an up to date operating and training manual for the department when processes and practices change.
  15. Assist with TRREB special events, including on-site assistance at the event as required.
  16. Perform other duties as assigned from time to time to support the needs of the department.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe acts or unsafe conditions must be reported immediately to their Supervisor.

 

REQUIREMENTS

Education:

  • Bachelor's degree in Law, Business Administration or related discipline.
  • Alternative Dispute Resolution Certificate is an asset.

Experience:

  • 3 to 5 years of related experience, preferably in a legal environment.
  • Experience with arbitrations, mediations, professional disciplinary hearings, administrative tribunals and applying legal concepts and analyses as required.
  • Advanced knowledge of conducting legal and administrative proceedings and processes required.
  • Highly developed verbal and written communication skills.
  • Ability to solve problems with practical solutions.
  • Excellent group facilitation and interpersonal skills.
  • Demonstrated proficiency in conducting presentations and public speaking in a variety of settings.
  • Positive and service-oriented attitude with an emphasis on providing excellent customer service.
  • Strong organizational and time management skills, including the ability to effectively manage multiple tasks and competing priorities.
  • Strong analytical skills, sound judgement and effective problem solving and decision-making abilities.
  • Proficiency in Microsoft Office Suite.

SPECIAL WORKING CONDITIONS

  • Occasional overtime may be required.
  • This position has exposure to highly confidential information. Every effort must be made to ensure that sensitive information is properly stored and secured. Confidentiality and tact are essential.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Note: Please include "Arbitration and Professional Standards Coordinator" in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted.

YOUR EXCITING CAREER AWAITS YOU AT THE TORONTO REAL ESTATE BOARD.

 

TRREB is looking for a Purchasing Manager to fill a permanent, full-time role within the Finance department. The successful candidate will report directly to the Controller and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Purchasing Manager is responsible for the procurement of products and services, the issuance of tenders and pricing proposals, obtaining quotation requests, as well as the tagging and tracking of TRREB's capital assets, and overseeing TRREB's insurance portfolio.

The incumbent is required to manage vendors and seek out high-quality goods and services at reasonable prices. This role also involves contract administration, including negotiating, reviewing, renewing, and maintaining a central repository for all TRREB's contracts.

In this position, the ability to negotiate effectively while maintaining mutually beneficial relationships is key.

PRINCIPAL DUTIES

  1. Design, plan and implement sourcing and purchasing strategies to achieve the best results for TRREB.
  2. Oversee the purchasing activities of TRREB, including identifying and sourcing new vendors of materials, equipment, supplies, and services.
  3. Ensure product availability and timely delivery schedules for all products and services and maintain a database of approved suppliers.
  4. Negotiate and administer purchasing agreements/contracts in conjunction with the internal TRREB team, ensuring compliance with TRREB legal requirements and payment terms.
  5. Develop and maintain strategic relationships with key suppliers and vendors and work with them to achieve continuous improvements in costs and performance.
  6. Coordinate, prepare, distribute and summarize all Requests for Proposals.
  7. Evaluate and analyze all quotations, tenders, and price proposals to determine best supplier, subject to appropriate approvals.
  8. Establish and maintain a process to ensure that all products and services are subject to the tendering process in accordance with TRREB Policy.
  9. Be familiar with products and services, ensuring an appropriate level of product and service knowledge.
  10. Tag capital assets with bar codes and maintain detailed records of all capital assets by location.
  11. Coordinate the disposal of capital assets, ensuring compliance with Policy and that TRREB's capital asset records are properly updated.
  12. Perform an annual count and reconciliation of all capital assets and provide appropriate reporting to the Controller.
  13. Produce regular capital asset additions and disposal details for financial reporting purposes.
  14. Coordinate, prepare, and manage TRREB's insurance portfolio including handling all insurance claims, promptly advising the insurer of any claims, and all other insurance related issues.
  15. Maintain copies of all contracts for the organization, including a detailed log of contract details and maturities, and establish a process to advise of upcoming contract renewal dates, 6 to 12 months in advance of renewal, to allow adequate time for contract renewal discussions.
  16. Participate in contract review for products and services to ensure completeness, accuracy, etc. and the integrity of the purchasing process.
  17. Ensure the timely renewal or cancellation of contracts, with proper and ample notice being given to internal TRREB staff to ensure timely processing within the required timelines stipulated in the contracts.
  18. Perform year-end duties including lease commitments reports, contract and RFP lists for the year, year-end cut off procedures for shipments/deliveries, etc.
  19. Conduct annual and periodic employee performance reviews for direct reports in conjunction with the Controller, keeping the Controller apprised of job performance on a regular and continuous basis to ensure a smooth and efficient operation.
  20. Develop and maintain an up-to-date operating and training manual for the Purchasing area.
  21. Supervise and assign workflow as required to ensure that staffing resources are adequately utilized in the Purchasing area.
  22. Act as backup for and/or assist Purchasing/Payables Administrator, in duties related to Purchasing to ensure the smooth and efficient operation of the Purchasing area.
  23. Ensure that all staff delegated with the authority to purchase goods and services are aware of and adhere to TRREB's procurement policies.
  24. Make recommendations for improvements to the procurement process based on data analysis and monitoring of trends and advancements in the purchasing profession.
  25. Assist with TRREB special events, including on-site assistance at the event as required.
  26. Perform other duties as assigned from time to time.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe acts or unsafe conditions must be reported immediately to their Supervisor.

 

REQUIREMENTS

Education:

  • Bachelor's degree in business or related field.
  • Professional purchasing designation (i.e. Certified Supply Chain Management Professional (CSCMP), and Project Management Professional (PMP) designation are an asset.

Experience:

  • Minimum 10 years' progressive purchasing experience, with at least 5 years in a Manager capacity.
  • Excellent interpersonal skills to effectively deal with all stakeholders.
  • Excellent communication skills both written and verbal.
  • Demonstrated ability to take initiative; strong problem-solving skills to meet tight deadlines, and analytical skills.
  • Demonstrated relationship-building and relationship management skills including the ability to interact effectively with a diverse group of internal and external customers to provide a high level of customer service.
  • Strong project management skills with the ability to effectively develop and implement improvement strategies, organize, control, and coordinate a variety of activities in a fast-paced environment.
  • Advanced computer skills with Microsoft Office applications and Sage 300 for Windows is required.
  • Strong attention to accuracy, details, and effective negotiation skills to resolve issues.
  • Adaptability, flexibility, and the ability to maintain effectiveness during change.
  • Team player and ability to work independently.

SPECIAL WORKING CONDITIONS

  • Occasional overtime may be required to meet deadlines throughout the year.
  • Physical requirements of the position will require occasional bending, carrying, climbing, lifting, pushing, pulling, and reaching. Must be able to lift and move heavy objects on occasion.
  • This position will be exposed to highly confidential material and/or information. Every effort must be made to ensure that sensitive information and/or materials are shared with appropriate staff and properly stored and secured.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Note: Please include ""Purchasing Manager" in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted.