Frequently Asked Questions
Q: How do I find out about starting a career in real estate?
Q: What steps should I take if I have a complaint about my REALTOR®?
A: It is important to begin by discussing your concerns with your salesperson or his/her Broker of Record. If they are unable to resolve your concerns and depending on the nature, the following options are available:
The Real Estate Council of Ontario regulates real estate salespeople/brokers in the public interest. As the regulatory body, RECO receives and responds to written complaints surrounding the ethical behaviour of a registered salesperson and broker. For further details contact RECO by visiting www.reco.on.ca, calling 416-207-4847 or toll free at 1-888-296-8755.
The Toronto Regional Real Estate Board is restricted to handling concerns relating to the Multiple Listing Service® only. For further details, please contact 416-443-8100 or fax your concern to 416-443-0028. All concerns must be in writing and the complainant must be identifiable.
Where a concern involves a monetary value of any size, please contact a legal representative as RECO or TRREB have no jurisdiction.
Q: How can I find out about the most current real estate market conditions?
A: The Toronto Regional Real Estate Board issues news releases once a month, including a full statistical update on market conditions at the beginning of each month. Click on the "News" menu link on this site to view the most recent release, as well as all archived releases.
Q: Can the Toronto Regional Real Estate Board recommend a REALTOR® to use?
A: TRREB is unable to recommend a particular REALTOR® to anyone, nor do we have any knowledge of specific fee or commission structures offered by our Members. There are a wide variety of programs and services in the marketplace to meet your needs. Please consult with family, friends and colleagues for referrals. To search for a REALTOR® in your area, click on 'REALTOR® Search' link.
Q: What is the difference between the Multiple Listing Service® (MLS®) and the consumer websites REALTOR.ca and ONlistings.trreb.ca (TRREB.ca)?
A: The Multiple Listing Service® is a cooperative system used only by REALTOR® Members of Canada's real estate boards. It is accessible to any REALTOR® Member who has agreed to represent your interests and share remuneration from the transaction with a cooperating REALTOR® Member. The MLS® System contains detailed information and numerous search tools, all designed to match people with the properties that fit their exact requirements. REALTOR.ca is a website operated by the Canadian Real Estate Association (CREA) and ONlistings.trreb.ca (TRREB.ca) is operated by the Toronto Regional Real Estate Board (TRREB) that displays an abbreviated version of most listings uploaded to the MLS® System.